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Privacy policy

Ekornes Beds – privacy policy for website

Last updated 27th of April 2018

Ekornes Beds AS is a manufacturer of high-quality furniture based in Fetsund, Norway, who always puts our customers first. By putting our customers first, we also mean being open about how we process your personal data. Use of Ekornes Beds’ services are subject to the terms of this privacy policy.
 
1. CONTROLLER

Ekornes Beds AS is the data controller for processing of personal data as described in this privacy policy. Questions regarding our processing of personal data can be sent to Thor Vidar Larsen Thor.Vidar.Larsen@Ekornes.com
 
2. DATA WE COLLECT

We collect your personal data to deliver, support, adapt and develop our services, and to make the services more relevant and useful for you. By personal data, we mean any information which is directly or indirectly related to you. 

2.1. Newsletter 

By registering for our newsletter, we collect the following information about you:
 
Email address 

2.2. Warranty

By using our warranty registration form, your purchases are registered. This includes the following information:
 
Title
First name and last name
Postal code
Address
City
Phone number
Email
Dealer information
Product Delivery date
Product information

2.2.1 Catalogue

By using our catalogue registration form for ordering a printed catalogue. We collect the following information about you:
 
Title
First name and last name
Postal code
Address
City
Phone number
Email

2.3. Svanebeds.com | Svane.no | Svane.de | Svane.fi | Svane.ch | Svane-senge.dk

When visiting our website, we log your user behaviour, for example when you display or click on content, or search the site for content. See section 3.3 for an in-depth description on which information is collected. 

3. HOW EKORNES BEDS PROCESS YOUR DATA

Ekornes Beds process your personal data to offer you an adapted and personal user experience of our services. 

3.1. Newsletter 

In order to send newsletters, we process personal data for the purpose of: 

Sending our newsletter to you, and thereby keeping you up to date on new products or similar marketing related communication, as well as sending you special offers 
Contacting you regarding changes to this privacy policy 
If you participate in campaigns or competitions issued by Ekornes Beds through our newsletters, the information you give us will be used to manage the campaign or competition
We use your email address to confirm your identity when necessary

Your email address is stored in a separate database, is not shared with others, and is deleted when you opt-out of the newsletter. You may at any time opt-out of receiving our newsletter by using the opt-out function at the bottom of the newsletter. 

3.2. Warranty registration 

When registering a warranty, we process your personal data in order to: 

Complete registration
Compile reports (for example on purchase statistics) and to analyse sales (frequency, number of sold goods, turnover etc.) 
Send relevant information regarding the warranty

3.3. Svanebeds.com | Svane.no | Svane.de | Svane.fi | Svane.ch | Svane-senge.dk

The personal data collected when you visit www.svanebeds.com is used to adapt and improve the content on our website, in addition to showing you ads for our products in other channels and on the web outside of our website. 
Our cookies explained:

NAME: _GA
Used to differentiate between users and sessions. The cookie is created to load the JavaScript library and there is no previous version of the _ga cookie. The cookie is updated each time you send data to Google Analytics.

NAME: _GAT_UA-
Used to differentiate between different tracking objects created in the session. The cookie is created to load the JavaScript library and there is no previous version of the _gat cookie. The cookie is updated each time you send data to Google Analytics.

NAME: _GID
Used to distinguish users.

NAME: ASP.NET_SESSIONID
General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymized user session by the server.

NAME: EKORNES BEDS.MODALINTRUDER
This cookie is used to prevent modal window to reappear after it has been shut down by the user once.
The modal window is used for newsletter signup.

NAME: SC_ANALYTICS_GLOBAL_COOKIE
This cookie name is associated with the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users.

NAME: STRESSLESS#LANG
This cookie is associated with the Sitecore Content Management System as is used for websites to set correct languages for the given site.

NAME: USECOOKIE
This cookie is used to close/open the popup menu asking for the allowance to use cookies or not.

3.3.1. Statistics and analysis 

Ekornes Beds collects information on visitors on svanebeds.com to compile statistics on how the site is used. The purpose is to improve and develop the information on the site. Examples on information in the statistics are how many visits there are, how long the visit lasts, which site the user came from, and which browser is used. 

3.3.2. Use of cookies 

Ekornes Beds uses cookies on svanebeds.com. Cookies are small text files placed on your computer when you visit a website. The cookies enable us to understand user behaviour on our website, so we can improve the user experience. Cookies can only store text, which is usually encrypted. 

You are in charge.

All browsers enable the restriction of cookies or deactivation by settings in the browser. 

Please be aware that if you restrict cookies, this may affect the functionality on our as well as other websites. 

You can learn how to change your preferences and control cookies by visiting the website AboutCookies.org
You can administer how Google uses information about you on their advertising platform on Google’s website.

4. DISCLOSURE OF INFORMATION TO THIRD PARTIES 

Personal data collected by using our services are only processed by suppliers who fulfil Ekornes Beds’ requirements regarding processing of personal data through the data processing agreements we have entered into with them. 

5. YOUR RIGHTS 

As a user of Ekornes Beds’ services, you have the right to request information on the personal data we process and how they are processed. You may also request correction, erasure or restriction of the processing in accordance with applicable privacy and data protection law. 

Ekornes Beds process your personal data when it is necessary to fulfil our legitimate interests, to fulfil agreements with you, or on the basis of your consent. Your consent can be withdrawn at any time. Withdrawal of consent does not affect the legality of the processing in the time leading up to the withdrawal. 

Your requests in accordance with the above can be sent to Thor Vidar Larsen Thor.Vidar.Larsen@Ekornes.com
If you are of the opinion that Ekornes Beds has violated your rights in applicable privacy and data protection laws, you have the right to lodge a complaint with the data protection authorities of Norway or the country of your residence. 

6. CHANGES 

Ekornes Beds reserves the right to adjust and adapt this privacy policy. If changes are made, you will be informed through our services.